Below are testimonials written by our past patients’ owners. If your pet has recently visited Florida Veterinary Referral Center and you would like to write a testimonial, please click here. It might just get featured on this page!
“Everyone was so wonderful. Dr. Glander was so kind and very caring. Sara, the technician was very calming and patient . The front desk staff were very nice, professional and helpful. You all are wonderful and I am lucky that you are here for emergencies.”
“I appreciate the speed with which the dog was seen, the thoroughness of the exam and complete clarity of the explanation of the results. I was given options with pros and cons of each potential outcome. My opinion was respected and considered, I was asked to agree before any procedure was undertaken. Having this 24/7/365 ER available staffed by such quality doctors and the general practice itself with so many specialists is invaluable.”
“Joshua Parra, DVM, was extremely professional in his approach to handling our dog, Micah’s recent medical issue. He performed an ultrasound and provided us with a thorough explanation of his findings and recommendations for treatment. By administrating prescribed medications and following the advice of Dr. Parra, Micah has made a steady recovery and is currently asymptomatic. We were most impressed with Dr Parra’s ability to clearly articulate his findings and recommendations. He was also very generous with his time.”
“All of your staff were very friendly and helpful and concerned for my dogs health. We were helped immediately upon entering the clinic. I was very pleased that your staff call to check on my dog two days after our visit and Dr. Caro called two days after that to ask how my dog was doing and tell me the radiologist reading on his x-rays. Thank you so much for all that your staff did and for checking up on my dog after our visit. I will recommend your services to anyone who has a pet and is in need of emergency care.”
“Everyone was very courteous and competent from the receptionist to Dr. Riordan. Dr. Riordan was great. Extremely knowledgeable but down to earth and approachable. She was kind and gentle with Mulligan. I feel very confident in her diagnoses and management plan. I had a very positive experience and will continue to see Dr. Riordan for Mulligan’s follow up care.”
“I’m very thankful that everyone was very helpful and took great care of my cat Champ – Thank goodness your here so close to my home and open 24/7 – you just never know when your going to have a pet emergency – so it’s great to have you so close to my home and your staff is very caring and friendly – Thank you all!”
“Dr. Moore was very knowledgeable, and compassionate. He explained all test results. Also went over all our options. Took his time explaining our pets condition. Discussed treatment options. We feel very confident that our dog, Snickers, got the best care.”
“The diagnosis seems to be spot on and I felt that the Doctor knew immediately what was wrong with Toby. The entire staff there was very friendly and loving towards my cat. I couldn’t be happier and will definitely recommend your services!”
“I was given an appointment in a reasonable amount of time. The staff was wonderful and very kind to myself and Harlow. I love that they have you wait in a private room rather than sitting in a waiting room with other dogs as not all dogs get along with others and this is far less stressful for the dogs. Dr. Riordan was excellent. She gave a complete exam, explained everything and was very cautious with treatment plan knowing that bulldogs can have all sorts of complications. She was able to get me into cardiology a month earlier. I feel completely confident in her recommendations and treatment plan. She personally called me the following morning to update me on lab work and discussion she had with cardiology. I highly recommend her.”
“My wife and I went to them for a second opinion. Dr. Kraiza had the disadvantage of us coming from a bad experience so to say I was apprehensive, demanding, confrontational, and standoffish would be accurate and for that I apologize.
I could tell she sensed my angst, the gravity of the situation, and genuinely wanted to help. Our pets are precious family members. My wife and I don’t have children (yet) but we love our pets as if they are our human children.
If you want someone to treat your furry kids like you expect an MD to, demand Dr. Kraiza. She handled my temper, angst, and body language like a champ. It’s crystal clear to me that she is passionate about what she does and won’t settle for ambiguity. She wants to know with as close to certainty as it gets, what’s wrong with your pet. That’s worth it’s weight in gold.”
“Everyone there was so nice. I went in thinking my dog possibly wasn’t coming back home, I picked her up 2 days later and she was acting like her old self. I was called with updates and was invited to call or come in whenever I wanted. My dog is 11 and 1/2 years old and if I’m ever in need of an emergency veterinarian again I will definitely come here again. I am from Clarence, NY and I have a home down in Estero as well. I am so glad I found this hospital on the internet and all the positive reviews helped me make the decision to go here. I have nothing but good things to say about this veterinarian hospital.”
“From the phone call to make the appointment to all the follow up calls, you can tell that the Doctors and all staff members truly care about your pet. They are compassionate, very thorough and explain everything that they need to do and all of the results. Dr. Parra was Toby’s Doctor and Grace was the Vet Tech. Both were amazing! Dr. Parra is extremely knowledgeable and explains everything in a way I could easily understand. They followed up right away with our regular Vet so that everyone involved in Toby’s Care was up to date on his treatment and recommendations. I wish Dr. Parra could train Human Medical Doctors how to interact with their patients!”
“From the time that we walked in for our appointment until we left, the care and attention that me and my cats received was beyond amazing!! Dr. Riordan is the best – cannot say enough great things about her. She quickly identified the health issues with my two cats and offered a detailed “go-forward” plan. She followed up the next day and again when test results came back. Love, love, love the Practice.”
“Dr. Parra used alternative medicine instead of compounding or further putting stress on our Zoey who had just been through a procedure the previous day. His patience for his patient Zoey paid off and we have a happy tail wagging girl. The intake with Dr. Moore and the attending nurses were great too.”
“Dr. Parra used alternative medicine instead of compounding or further putting stress on our Zoey who had just been through a procedure the previous day. His patience for his patient Zoey paid off and we have a happy tail wagging girl. The intake by Dr. Moore and the attending nurses were great too.”
Jay and Cindy I.
“I am very pleased with my entire experience at Florida Veterinary Referral Center. We originally came in through the ER and saw Dr. Caro and then met with Dr. Goodrich for a surgery consultation. Both doctors performed a surgery on my dog and I am very happy with both doctors. Everything has been very thorough from details on exams, recommendations for procedures, financial estimates and follow up care process. I had to leave my dog for hospitalization boarding and they sat with me to go over how my dog likes everything including his food, sleeping habits, water intake etc. Dr. Goodrich has been great at comforting me through the process and providing daily updates. I truly appreciate the doctors and staff at FVRC for providing a positive experience during a difficult time.”
“We were greeted in a caring and compassionate manner. Dr Mosley had the very best “bed side manner”. He explained everything so well. Normally when you go to hospitals the discharge paperwork is very generic. Dr Mosley’s discharge plan was individualized and the discharge instructions were clear. It was an hour drive from Captiva Island, but with the care received, we would have traveled further. Thank you so much for taking such great care of Olivia.”
Kristin & Dan R.
“Loved you all!! Mowgli has serious vet issues. Somehow you are all members of the dog whisperer society. How you all tamed the 90lbs ball of anxiety, I do not know! But you did!! Loved the technician, Jodi, the front office staff and Dr. Goodrich. I would absolutely recommend you all to anyone who asked!”
“Everything was first class. The ER staff the night Shakey broke his leg were caring and wonderful. Dr Goodrich is fantastic! She has been so helpful as we work through this process and she cares as well as being an excellent surgeon. Every person we have come into contact with has been kind, caring and knowledgeable. Our little cat has a chance because of your clinic and Dr Goodrich. We can never thank you enough!!!”
“There was kindness and genuine caring about my fur baby and for me too. Our experience couldn’t have been better. Because of their knowledge and expertise, the outcome couldn’t have been better and now I hope to have a good 3-4 more years of companionship with my Holly. Wish it were even more.”
John & Vicki R.
“Dr. Riordan is amazing in every way! After I left the hospital with my doggie, Dolly, Dr. Riordan found the time to do extra research on our case. She also spoke to a cardiologist, and my vet – Dr. Marc, and others to find the best treatment plan. She knew that I was concerned so she called me the very next morning at 8:00 AM to discuss her findings and shared the updated treatment plan with me! Dr. Riordan not only focuses on what is best for the pet, but also takes into consideration the pet Mom (in this case) and what is best there too! She is kind, considerate, thorough, professional, brilliant, open to others’ input, and goes the extra mile to make sure the highest care is given! I won’t go anywhere else for this kind of treatment! I guess she is just “stuck” with my furbabies and me! Thanks so much!”
“The compassion of everyone associated with FVRC has been immeasurable. We continue to receive information when told and everything has been explained in a manner understandable and clear to us. Dr. Riordan’s knowledge and expertise has provided comfort that we are providing the best possible care for our Carlos. We continue to greatly appreciate the care and kindness we are receiving at FVRC.”
“I can never thank all the medical staff for saving my Service Dog Pixie’s life. We rushed her in with a nosebleed bleed but she had a serious medical condition. The love and care they gave her was above and beyond. If it wasn’t for them I wouldn’t have my sweet baby today. The staff is so caring and goes above and beyond to help with any questions. What an amazing place. Pixie and I thank you all from the bottom of our hearts.”
“We were traveling from CT and were not sure of where we were bringing Maya to but we found that EVERYONE there was so kind and caring especially knowing we knew nothing about the hospital. The staff was so compassionate and caring! Would not hesitate to go back if needed! We cannot thank everyone enough for taking care of Maya. She recovered nicely and we are so grateful for the care that she received while in your hospital. Thank you so much for everything!!!”
“My dog received great care while at FRVC. The veterinarians, technicians and staff are absolutely awesome and caring. They gave me detailed information about my pet’s care. I called them several times a day to check on my pet and they were always very patient and courteous with me.”
“I brought my pug in for breathing problems. I was a mess, crying and felt very silly for being so emotional. The receptionist and technician both assured she would be taken care of, making sure she had enough oxygen. They made me feel one thousand percent confident they would take the best care of my baby. I can’t thank them enough for easing my anxiety. Thank you for taking care of my girl – you really made me feel at ease knowing she was getting the best care possible.”
“I have brought my dogs (personal and the rescue dogs) to FVRC for years and have always had positive experiences. Everyone is very caring and makes you feel like you are part of the FVRC “family”. Very willing to work with schedule changes and everyone is courteous and very professional at the front desk, as well as the technicians and of course the veterinarians.”
“I am so grateful for the care and compassion of everyone involved with the treatment for Maverick. They never gave up and were always willing to answer questions, no matter how menial they might seem. The compassion of the Doctors and staff was exceptional.”
“Dr. Parra was extremely helpful and kind in providing information about Maya’s condition and the treatment plan for her near future. It was reassuring to have a doctor that understood how overwhelming this situation was and continues to be for me and my family. I appreciate all the attention and care the entire staff showed me and Maya while she was hospitalized.”
“The entire staff is wonderful! They really go out of their way to make each client and pet feel special. I especially appreciated the follow-up I received (letter and phone call). I took all the recommendations, and swiftly proceeded forward with them. Keep up the great work!”