Below are testimonials written by our past patients’ owners. If your pet has recently visited Florida Veterinary Referral Center and you would like to write a testimonial, please click here. It might just get featured on this page!
"5 stars... It was such a relief Fiona was taken care of around the clock. The Dr.'s ,tech's, and nurses were always willing to speak at length regarding Fiona's care. They never made me feel like I was a bother when calling just to check in. Many thanks to all of you for taking such good care of my girl."
The Tortorici Family
"We were amazed by the daily reports and guidance of both Dr. Booth and Dr. Parra. They were never too busy to answer every question. They truly made us feel that they cared deeply about our dog. Both doctors were exceptional in their communication. They both took so much time. Words can't express how grateful we are to all of you."
"From the moment I called we were treated with compassion, empathy, kindness and care. This was so much appreciated especially during this stressful and heartbreaking time. Also during the process my husband and I were petting and talking to our dog and I noticed the DR. Also showing care and love to my pet by petting him during the process. How nice to be surrounded by people who take their career seriously and care about what they do! We appreciate you and THANK YOU❤️"
"COVID protocols kept us from entering the building and interacting with Dr. Booth in person, but she was extremely communicative and personable with us. We appreciated working with Franklin and Sonja as well. While we wished we’d had a happier outcome for us, we know it was for the best outcome for Sammy, and we so appreciated Dr. Booth’s caring treatment, and her open and honest assessment."
John & Dee
"I happened to be out of state when Knute became ill. My pet sitter brought him in to the office. I appreciated that you worked with her and communicated with me to keep both of us up to date. Thank you for treating my old dog with such care."
"I could not have asked for or expected a better experience. In the middle of the pandemic, I anticipated a certain level of disruption to the normal timeliness and general organization of any business, especially medical providers. I did not experience any significant delays or rushed contact, communication or standard of care for Remy. I am stunned by the quality of care and will return with Remy for any needed care throughout his senior years."
"Great place with excellent service. Everyone was professional and courteous."
The Nolasco Family
"Staff were so so responsive. The dr phoned me twice. Covid limited my being able to go in with Honey. They were stellar. Been telling all Honey Pelletz’s friends ‘parents’ about you."
The Pelletz Family
"Thank you for taking such good care of Tori and getting her in right away and even calling my vet about the diagnosis. I appreciate it all."
"The visit with my dog was during the Covid-19 pandemic. We were instructed to remain in our automobiles and a tech would come out to take them in for appointment. Lucy was there for an appointment as recommended by my regular Veterinarian to have a follow up examination. Dr. Lang contacted me via telephone regarding her examination of Lucy and had recommendations for the results of an ultrasound. Dr. Lang was quite professional yet spoke in a manor which I would understand (not a doctor), she explained everything very simply and really reassured me that the problems Lucy has are treatable. Suggested a further test for diagnosis,explained why she thought this was the way to go and done. I will say I am very impressed with Dr. Lang as a veterinarian but also as someone who really appears to care about her patients. A very good quality and speaks of her character and compassion. Thank you Dr Lang from the bottom of my heart. My Lucy is a big part of my life."
"Dr. Parra was incredibly kind and professional as usual. The staff was very empathetic to our kitty and to us. We knew that she was in the very best hands. You can't put a price on piece of mind. We never have to worry when our "kids" are with you. We know just how lucky we are to have you close by."
"Thank you for your excellent service and care for my fur baby. I was so panicked when I came in that morning and within minutes I was assured and calmed and felt sure that I was doing what was best for my pet."
"From the moment we arrived, my dog and I were treated with the utmost care and consideration. Specifically, Jessica, the technicians and Dr. Laura Breunig were outstanding, and I would gladly recommend your services to others."
"Everyone was super friendly and took care of Harry so well. They never were annoyed with my many calls, and always connected me to talk to someone who had Harry and was taking care of him. It was so nice when I came to visit, and the staff let me have some alone time with him. Everyone there was super understanding and supportive with us going through a rough time. Now Harry is healthy and happy thanks to all of the staff there."
"I have to say that Dr. Booth's input along with the technician’s updates really put my mind at ease. Dr. Booth explained the procedures that would take place and gave me updates along the way. She was extremely personable and interested in Belle’s welfare."
"My husband and I walked away from our referral appointment feeling encouraged and educated with what was a very scary situation with a lot of unknown. Dr. Parra really took the time to educate us on ITP, on what we were going to experience those first couple of days after the initial treatments and encouraged us to call or even bring Kona in if we were even a little unsure of her well being. It was a very positive experience with Dr. Parra and a staff that not only took care of our puppy, but also comforted and took care of us. Thank you so much."
"Dr. Riordan is thorough and intelligent. She communicated with us in a very detailed fashion and I am confident in her clinical decision making. Extremely impressed."
"Henry came in through rescue and there were two contacts the hospital kept both contacts abreast of Henry status and took good care of him and I couldn't personally be more pleased thank you for loving him and doing such a good job for our foster boy Henry in English Springer Rescue care. As a rescue organization, we appreciate your attention and care. We do our best to rehabilitate and rehome this beautiful breed, and appreciate the partnership to achieve this for our dogs, especially the seniors, as Henry is. Is is on his way to a foster in Georgia who will most likely be his forever loving home. Thank you for being part of Henry's journey."
Lisa Kay B.- English Springer Rescue
"Dr. Riordan was so kind, she immediately put my mind at ease regarding the care and treatment Max would receive and the procedure he was about to undergo. After his ultrasound she carefully explained what she saw and outlined next steps in order to get a complete and accurate diagnosis. She also sent a follow up letter summarizing the visit and giving me complete access to her findings and his records."
"From the phone call to make the appointment for Brandi, through our actual appointment- everyone was so friendly, helpful & very professional. Time was taken to explain the issues going on & all of our questions were answered. We didn't feel rushed at all. Dr. Amy & your entire staff was superb !!!!!!! Thank You for helping me feel better, Love Brandi."
Lyn & Jim Y.
"Thank you guys so much for taking great care of our pet and myself as I was an anxious wreck. We have recommended you guys to our family and friends and should we ever need emergency vet services again, we will certainly be back."
"Dr. Glander was very empathetic and patient with my questions. She, as well as all of the staff, were very kind and gentle with my dog, Puppy. Dr. Glander's explanations spoken and in print were very thorough. The treatment plan and medication schedules were easy to follow. Any questions I presented by phone were quickly answered. I would highly recommend this practice."
Cindy & Ray A.
"Dr. Mosley was extremely knowledgeable and answered all of our questions about Maxine's condition. Dr. Mosley and staff provided excellent patient care. Best experience we have ever had with a veterinary team. Thank you for caring for Maxine as much as we do! Highly recommend FVRC for Critical Care."
"Dr. Lang was wonderful, she was thorough, patient and made you feel like you were only client. My dog spent over a week in ICU and is doing amazing. Very impressed."
Trinity & Jacob H.
"We had an emergency on Christmas after dinner as my pug ingested 1/3 of a bag of dark chocolate. We knew to call you as we came in with another pug a few years before, and our veterinairan always said to get to you. The drive from Lehigh did not matter because we wanted her to have the best care. The staff took her straight back and she stayed in ICU throughout the night. We brought her home 24 hours later! We will recommend you to all our friends."
"The concern that Dr. Caro and the staff showed for our chihuahua was so exceptional, it was almost as if it was their dog. They are definitely animal lovers and genuinely care about the animals in their care. I thank them so much for being there in our time of need. Again, thank you so much for your 24 hour service to relieve the suffering of our little princess. She is fine today, thanks to your competent and caring staff."
William & Mariela B.
"I brought my cat in for an ultrasound. Dr. Parra took the time needed to go over all findings, as well as explain all care options to me. This truly helped me with making some very difficult decisions. Thank you again Dr. Parra for your professional and compassionate consultation."
"I want to thank everyone at the Center for their concerns and professionalism. Thank you Dr. Riordan for your care, expertise and compassionate approach to our delicate situation with Gary-Pocket. We are very appreciative!"
"I had to bring my cat Bronson in for emergency services from Naples. From the first visit with Dr. Glander I felt very secure knowing they were going to do whatever they could to get a diagnosis for his problem so he would get better. Then we met Dr. Parra. Both of these physicians gave me the updates and the time I needed to absorb all of the information they had for me, especially when it was not good. I hate to say I lost my "big boy" but it certainly was not due to the lack of care everyone provided for him. Everyone was so compassionate and caring, it made a very difficult situation more bearable. Hopefully I will not need their specialty services again but if I do I will not hesitate to return."
"Thank you so much for taking great care of our pet and myself as I was an anxious wreck. We have recommended you guys to our family and friends and should we ever need emergency vet services again, we will certainly be back."
“Everyone was so wonderful. Dr. Glander was so kind and very caring. Sara, the technician was very calming and patient . The front desk staff were very nice, professional and helpful. You all are wonderful and I am lucky that you are here for emergencies.”
“I appreciate the speed with which the dog was seen, the thoroughness of the exam and complete clarity of the explanation of the results. I was given options with pros and cons of each potential outcome. My opinion was respected and considered, I was asked to agree before any procedure was undertaken. Having this 24/7/365 ER available staffed by such quality doctors and the general practice itself with so many specialists is invaluable.”
“Joshua Parra, DVM, was extremely professional in his approach to handling our dog, Micah’s recent medical issue. He performed an ultrasound and provided us with a thorough explanation of his findings and recommendations for treatment. By administrating prescribed medications and following the advice of Dr. Parra, Micah has made a steady recovery and is currently asymptomatic. We were most impressed with Dr Parra’s ability to clearly articulate his findings and recommendations. He was also very generous with his time.”
“All of your staff were very friendly and helpful and concerned for my dogs health. We were helped immediately upon entering the clinic. I was very pleased that your staff call to check on my dog two days after our visit and Dr. Caro called two days after that to ask how my dog was doing and tell me the radiologist reading on his x-rays. Thank you so much for all that your staff did and for checking up on my dog after our visit. I will recommend your services to anyone who has a pet and is in need of emergency care.”
“Everyone was very courteous and competent from the receptionist to Dr. Riordan. Dr. Riordan was great. Extremely knowledgeable but down to earth and approachable. She was kind and gentle with Mulligan. I feel very confident in her diagnoses and management plan. I had a very positive experience and will continue to see Dr. Riordan for Mulligan’s follow up care.”
“I’m very thankful that everyone was very helpful and took great care of my cat Champ – Thank goodness your here so close to my home and open 24/7 – you just never know when your going to have a pet emergency – so it’s great to have you so close to my home and your staff is very caring and friendly – Thank you all!”
“Dr. Moore was very knowledgeable, and compassionate. He explained all test results. Also went over all our options. Took his time explaining our pets condition. Discussed treatment options. We feel very confident that our dog, Snickers, got the best care.”
“The diagnosis seems to be spot on and I felt that the Doctor knew immediately what was wrong with Toby. The entire staff there was very friendly and loving towards my cat. I couldn’t be happier and will definitely recommend your services!”
“I was given an appointment in a reasonable amount of time. The staff was wonderful and very kind to myself and Harlow. I love that they have you wait in a private room rather than sitting in a waiting room with other dogs as not all dogs get along with others and this is far less stressful for the dogs. Dr. Riordan was excellent. She gave a complete exam, explained everything and was very cautious with treatment plan knowing that bulldogs can have all sorts of complications. She was able to get me into cardiology a month earlier. I feel completely confident in her recommendations and treatment plan. She personally called me the following morning to update me on lab work and discussion she had with cardiology. I highly recommend her.”
“My wife and I went to them for a second opinion. Dr. Kraiza had the disadvantage of us coming from a bad experience so to say I was apprehensive, demanding, confrontational, and standoffish would be accurate and for that I apologize.
I could tell she sensed my angst, the gravity of the situation, and genuinely wanted to help. Our pets are precious family members. My wife and I don’t have children (yet) but we love our pets as if they are our human children.
If you want someone to treat your furry kids like you expect an MD to, demand Dr. Kraiza. She handled my temper, angst, and body language like a champ. It’s crystal clear to me that she is passionate about what she does and won’t settle for ambiguity. She wants to know with as close to certainty as it gets, what’s wrong with your pet. That’s worth it’s weight in gold.”
“Everyone there was so nice. I went in thinking my dog possibly wasn’t coming back home, I picked her up 2 days later and she was acting like her old self. I was called with updates and was invited to call or come in whenever I wanted. My dog is 11 and 1/2 years old and if I’m ever in need of an emergency veterinarian again I will definitely come here again. I am from Clarence, NY and I have a home down in Estero as well. I am so glad I found this hospital on the internet and all the positive reviews helped me make the decision to go here. I have nothing but good things to say about this veterinarian hospital.”
“From the phone call to make the appointment to all the follow up calls, you can tell that the Doctors and all staff members truly care about your pet. They are compassionate, very thorough and explain everything that they need to do and all of the results. Dr. Parra was Toby’s Doctor and Grace was the Vet Tech. Both were amazing! Dr. Parra is extremely knowledgeable and explains everything in a way I could easily understand. They followed up right away with our regular Vet so that everyone involved in Toby’s Care was up to date on his treatment and recommendations. I wish Dr. Parra could train Human Medical Doctors how to interact with their patients!”
“From the time that we walked in for our appointment until we left, the care and attention that me and my cats received was beyond amazing!! Dr. Riordan is the best – cannot say enough great things about her. She quickly identified the health issues with my two cats and offered a detailed “go-forward” plan. She followed up the next day and again when test results came back. Love, love, love the Practice.”
“Dr. Parra used alternative medicine instead of compounding or further putting stress on our Zoey who had just been through a procedure the previous day. His patience for his patient Zoey paid off and we have a happy tail wagging girl. The intake with Dr. Moore and the attending nurses were great too.”
“Dr. Parra used alternative medicine instead of compounding or further putting stress on our Zoey who had just been through a procedure the previous day. His patience for his patient Zoey paid off and we have a happy tail wagging girl. The intake by Dr. Moore and the attending nurses were great too.”
Jay and Cindy I.
“I am very pleased with my entire experience at Florida Veterinary Referral Center. We originally came in through the ER and saw Dr. Caro and then met with Dr. Goodrich for a surgery consultation. Both doctors performed a surgery on my dog and I am very happy with both doctors. Everything has been very thorough from details on exams, recommendations for procedures, financial estimates and follow up care process. I had to leave my dog for hospitalization boarding and they sat with me to go over how my dog likes everything including his food, sleeping habits, water intake etc. Dr. Goodrich has been great at comforting me through the process and providing daily updates. I truly appreciate the doctors and staff at FVRC for providing a positive experience during a difficult time.”
“We were greeted in a caring and compassionate manner. Dr Mosley had the very best “bed side manner”. He explained everything so well. Normally when you go to hospitals the discharge paperwork is very generic. Dr Mosley’s discharge plan was individualized and the discharge instructions were clear. It was an hour drive from Captiva Island, but with the care received, we would have traveled further. Thank you so much for taking such great care of Olivia.”
Kristin & Dan R.
“Loved you all!! Mowgli has serious vet issues. Somehow you are all members of the dog whisperer society. How you all tamed the 90lbs ball of anxiety, I do not know! But you did!! Loved the technician, Jodi, the front office staff and Dr. Goodrich. I would absolutely recommend you all to anyone who asked!”
“Everything was first class. The ER staff the night Shakey broke his leg were caring and wonderful. Dr Goodrich is fantastic! She has been so helpful as we work through this process and she cares as well as being an excellent surgeon. Every person we have come into contact with has been kind, caring and knowledgeable. Our little cat has a chance because of your clinic and Dr Goodrich. We can never thank you enough!!!”
“There was kindness and genuine caring about my fur baby and for me too. Our experience couldn’t have been better. Because of their knowledge and expertise, the outcome couldn’t have been better and now I hope to have a good 3-4 more years of companionship with my Holly. Wish it were even more.”
John & Vicki R.
“Dr. Riordan is amazing in every way! After I left the hospital with my doggie, Dolly, Dr. Riordan found the time to do extra research on our case. She also spoke to a cardiologist, and my vet – Dr. Marc, and others to find the best treatment plan. She knew that I was concerned so she called me the very next morning at 8:00 AM to discuss her findings and shared the updated treatment plan with me! Dr. Riordan not only focuses on what is best for the pet, but also takes into consideration the pet Mom (in this case) and what is best there too! She is kind, considerate, thorough, professional, brilliant, open to others’ input, and goes the extra mile to make sure the highest care is given! I won’t go anywhere else for this kind of treatment! I guess she is just “stuck” with my furbabies and me! Thanks so much!”
“The compassion of everyone associated with FVRC has been immeasurable. We continue to receive information when told and everything has been explained in a manner understandable and clear to us. Dr. Riordan’s knowledge and expertise has provided comfort that we are providing the best possible care for our Carlos. We continue to greatly appreciate the care and kindness we are receiving at FVRC.”
“I can never thank all the medical staff for saving my Service Dog Pixie’s life. We rushed her in with a nosebleed bleed but she had a serious medical condition. The love and care they gave her was above and beyond. If it wasn’t for them I wouldn’t have my sweet baby today. The staff is so caring and goes above and beyond to help with any questions. What an amazing place. Pixie and I thank you all from the bottom of our hearts.”
“We were traveling from CT and were not sure of where we were bringing Maya to but we found that EVERYONE there was so kind and caring especially knowing we knew nothing about the hospital. The staff was so compassionate and caring! Would not hesitate to go back if needed! We cannot thank everyone enough for taking care of Maya. She recovered nicely and we are so grateful for the care that she received while in your hospital. Thank you so much for everything!!!”
“My dog received great care while at FRVC. The veterinarians, technicians and staff are absolutely awesome and caring. They gave me detailed information about my pet’s care. I called them several times a day to check on my pet and they were always very patient and courteous with me.”
“I brought my pug in for breathing problems. I was a mess, crying and felt very silly for being so emotional. The receptionist and technician both assured she would be taken care of, making sure she had enough oxygen. They made me feel one thousand percent confident they would take the best care of my baby. I can’t thank them enough for easing my anxiety. Thank you for taking care of my girl – you really made me feel at ease knowing she was getting the best care possible.”
“I have brought my dogs (personal and the rescue dogs) to FVRC for years and have always had positive experiences. Everyone is very caring and makes you feel like you are part of the FVRC “family”. Very willing to work with schedule changes and everyone is courteous and very professional at the front desk, as well as the technicians and of course the veterinarians.”
“I am so grateful for the care and compassion of everyone involved with the treatment for Maverick. They never gave up and were always willing to answer questions, no matter how menial they might seem. The compassion of the Doctors and staff was exceptional.”
“Dr. Parra was extremely helpful and kind in providing information about Maya’s condition and the treatment plan for her near future. It was reassuring to have a doctor that understood how overwhelming this situation was and continues to be for me and my family. I appreciate all the attention and care the entire staff showed me and Maya while she was hospitalized.”
“The entire staff is wonderful! They really go out of their way to make each client and pet feel special. I especially appreciated the follow-up I received (letter and phone call). I took all the recommendations, and swiftly proceeded forward with them. Keep up the great work!”